How it works

How it works: live in days, set up with you

Getting an AI receptionist takes three steps: you tell us about your business, you forward your calls, and it answers. Setup is free on every plan, done for you on Growth and Pro, and you keep your phone number.

Book a demo Start your 7-day free trial

Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.

Growth and Pro: a 30-minute call with us
Tell us about your business
Tell us how your phone works today: who calls, what they ask, how you book, and which calls can't wait. On Growth and Pro, we set everything up for you. On Starter, our step-by-step onboarding guides you and we train it on your business.

Either way, your receptionist gets:
- Your greeting, in your business's name, in English and French.
- Your answers: hours, services, prices you're comfortable sharing, service area, parking, payment, policies.
- Your booking rules: appointment types and lengths, buffers, lead time, and which slots stay free.
- Your routing: which calls get transferred, to whom, and when. Everything else becomes a message.
- Your integrations: your calendar and, where you use one, your booking tool or CRM.
Before anything goes live, you hear exactly what your callers will hear. On Growth and Pro, we call it together and adjust until it sounds right.
About five minutes
You forward your calls
You keep your existing number. You forward calls to your receptionist in one of three ways:
- All calls: the receptionist answers everything and transfers what needs a person.
- Only when you don't pick up (no-answer or busy forwarding): your phone rings first, and it catches the rest.
- Only after hours: you answer during the day, and it takes evenings, nights and weekends.
On most Canadian business lines this is a short code dialled from the phone, or a setting in your carrier's online portal. On VoIP systems it's a routing rule. We send the exact steps for your carrier, and on Growth and Pro we stay on the line while you do it. Carrier-by-carrier forwarding steps.
From day one
It answers, and you stay in the loop
From then on, every forwarded call gets picked up on the first ring, up to 20 at the same time.
- After each call you get a text and email summary: who called, what they needed, and what was done.
- Your dashboard keeps a recording, a transcript and a summary of every call, plus bookings, leads and spam that was filtered out.
- Urgent calls are transferred live, with a text telling you why.
In the first weeks we review calls with you and tune the answers. On Pro, a dedicated account manager does this every month.

What you get after every call

A short, readable summary, sent by text and email the moment the call ends. No listening to voicemails, no scribbled notes, no guessing who called.

Setup questions

How long does it take to go live?

Most businesses are live within a few days of starting setup. The main factors are how quickly we can confirm your answers with you and connect your calendar.

Do I need any new equipment or apps?

No. Your receptionist works with your current phone line. You'll use the web dashboard to see calls, and you get summaries by text and email.

Can I test it before my customers hear it?

Yes. Nothing reaches your customers until you forward your calls, so you can hear it first. On Growth and Pro, we test it with you. Your 7-day free trial starts when you're ready.

Can I switch it off?

Yes. Turn off call forwarding and your phone rings as it did before. You can switch back any time.

Who makes changes after setup?

Either of us. You can edit answers, hours and routing yourself in the dashboard, and our team makes changes on request. Every plan includes a dashboard training session.

What if my business changes over time?

Tell us, or change it yourself. New service, new price, holiday hours: update the receptionist the same day.

Stop sending callers to voicemail.

We set up your receptionist with you, free. Try it for 7 days, or book 20 minutes and we'll show it to you using calls from your own business.