Home services · HVAC
Wirepilot AI answers every call to your HVAC company, including the flood of no-heat calls on the first cold night. It books maintenance and install estimates, sends real emergencies to your on-call tech, and tells routine callers exactly when you can come.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
Your HVAC company
No heat in January
Caller: Furnace stopped working and the house is getting cold, with young kids at home.
Receptionist: I'm sorry, let's get someone to you. Is your thermostat set to heat, and have you checked that the furnace switch is on? I'm connecting you to our on-call technician now.
Try it: say your furnace stopped working tonight, or ask for a quote on a heat pump.
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HVAC call volume follows the weather. The first cold snap of the fall or the first heat wave of the summer can multiply the calls you get in a day, and they all want service now. A dispatcher, or an owner who answers the phone from the truck, can only take one call at a time.
Between those peaks, calls are steadier but no easier to answer: maintenance bookings, quotes for new furnaces and heat pumps, warranty questions, rebate questions, and customers checking arrival times. All while the team is on roofs and in basements.
A no-heat call in winter is urgent for the homeowner, and they'll book whoever answers. That repair can lead to a maintenance plan and, eventually, a full system replacement, which is often one of the largest jobs an HVAC company does for a household. Losing the first call can mean losing all of that.
Install and heat-pump enquiries matter too. Homeowners researching a new system often contact several companies. The ones that answer, ask good questions and book an in-home estimate right away tend to win the job.
See your own numbers with the missed-call calculator.
Real situations, and exactly what Wirepilot AI says and does in each one. Names, prices and times are examples; yours come from your setup.
The caller: Furnace stopped working and the house is getting cold, with young kids at home.
The receptionist says: “I'm sorry, let's get someone to you. Is your thermostat set to heat, and have you checked that the furnace switch is on? I'm connecting you to our on-call technician now.”
What it does: Runs your quick checklist, flags the vulnerable household, and transfers to the on-call tech with a text summary. Books the first slot if they can't be reached.
The caller: Wants a quote to replace an old furnace and air conditioner with a heat pump.
The receptionist says: “We'd be happy to give you a quote. It starts with a free in-home assessment. Roughly how big is your home, and do you know how old the current system is?”
What it does: Qualifies the lead, books an in-home estimate, and sends it to your sales rep. Can mention rebate programs you want to highlight.
The caller: Wants their air conditioner serviced before summer.
The receptionist says: “Good timing. An AC tune-up is $149 and takes about an hour. I have Tuesday morning or Thursday afternoon.”
What it does: Books the maintenance visit into Jobber or your calendar.
The caller: Their carbon monoxide alarm is going off.
The receptionist says: “Please get everyone out of the house right now and call 911 from outside. Don't go back in until the fire department says it's safe.”
What it does: Gives the safety instruction immediately, then alerts your on-call tech. It doesn't try to troubleshoot.
The caller: Asks what's included in the annual maintenance plan.
The receptionist says: “Our plan includes a furnace and an AC tune-up each year, priority booking and a discount on repairs. Would you like me to sign you up for a first visit?”
What it does: Explains your plan from the details you approve and books the first visit.
Every call answered on the first cold night. See 24/7 call answering.
Gas smell and CO alarms get an immediate evacuate-and-call-911 instruction.
Home size, system age and timeline captured before the sales visit. See lead qualification.
Emergencies go to whoever is on call this week. See after-hours answering.
We configure:
Before each season changes, update your hours, prices and emergency rules in the dashboard or ask us to. The receptionist is ready for the first cold night before your phones are.
Wirepilot AI books service calls and estimates into Jobber or Google or Outlook Calendar, and can send install leads to HubSpot. On Pro, we can build API connections to other field-service software.
Best fit
500 minutes included, then $0.40/min · 1 location
Every plan includes every feature. Plans differ by minutes, locations and hands-on help.
Most HVAC companies choose Growth: 500 minutes covers seasonal peaks, and we set it up for you, build your dispatch and on-call routing with you and give you a dedicated account manager. Companies with two locations or very high volume should look at Pro.
Free setup. 7-day free trial. No contract.
Yes. Every plan answers every call, and it books routine calls into available slots so your dispatcher handles only what needs a person.
It tells callers to get out and call 911 or the gas company's emergency line from outside, then alerts your on-call tech. It never troubleshoots dangerous situations.
Jobber is a supported integration. On Growth and above, we can build custom integrations with other systems. Ask us about yours.
It can share the general rebate information you approve and book an assessment. Eligibility details are best confirmed by your team.
Yes. It explains your plan from the details you approve and books the first visit.
It books in-home estimates for installs, since prices depend on the home. It can share repair and tune-up prices you approve.
We set it up with you, free. Try it for 7 days, or book a 20-minute demo and hear it handle calls like yours.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
